Policy > Responsible Technology statement

Last updated: 1 August 2026

1. Purpose

FairSay Ltd develops and operates the JustPost platform to help organisations engage supporters and enable meaningful participation in campaigns and public-interest activities.

We believe technology should be developed and operated responsibly, with consideration for people, communities, security, accessibility and the environment.

This Responsible Technology Statement outlines the principles that guide our approach.

2. Our principles

FairSay is committed to technology that is:

privacy-conscious;
secure by design;
accessible and inclusive;
transparent and accountable;
proportionate and responsible;
environmentally considerate.

3. Privacy and data protection

FairSay designs JustPost with privacy and data protection considerations integrated into platform development and operation.

Our approach includes:

processing personal data only for defined purposes;
acting as a data processor where customers control campaign data;
providing appropriate security measures;
limiting access to authorised individuals;
supporting customer compliance obligations.

Further information is available in our Privacy & Data Protection Policy and Data Processing Addendum.

4. Security by design

FairSay considers security throughout the development and operation of JustPost.

Our practices include:

controlled access to production systems;
multi-factor authentication where available;
secure software development practices;
private source code repositories;
managed cloud infrastructure;
monitoring and incident response procedures.

Security is treated as an ongoing responsibility rather than a one-time activity.

5. Accessibility and inclusion

FairSay aims to make JustPost accessible and usable for as many people as possible.

The platform is developed with consideration for accessibility standards and is regularly assessed using accessibility testing tools.

We recognise that accessibility is an ongoing process and continue to improve the platform based on technology developments and user needs.

Further information is available in our Accessibility Statement.

6. Responsible use of artificial intelligence

FairSay recognises both the opportunities and responsibilities associated with artificial intelligence (AI).

Where AI-assisted features are introduced, FairSay aims to ensure that they are:

optional where appropriate;
transparent;
subject to appropriate oversight;
used to support people rather than replace responsible judgement.

FairSay does not use AI to make automated decisions about individuals that produce legal or similarly significant effects.

Further information is available in our AI Usage Statement.

7. Ethical technology choices

FairSay aims to build technology that supports legitimate civic participation and responsible engagement.

We seek to:

support organisations working for positive social outcomes;
prevent misuse of the platform;
maintain appropriate ethical standards;
provide transparent information about platform capabilities and limitations.

Further information is available in our Ethical Policy.

8. Environmental responsibility

FairSay recognises that technology has environmental impacts.

We consider environmental factors including:

responsible supplier selection;
efficient use of infrastructure;
sustainable printing practices;
reduction of unnecessary physical waste.

Further information is available in our Environmental Policy.

9. Transparency and accountability

FairSay aims to communicate clearly about:

how the platform works;
how data is processed;
how security is managed;
how optional features operate;
the responsibilities of FairSay and customers.

We recognise that responsible technology requires ongoing review and improvement.

10. Human oversight

Technology should support people and organisations rather than remove appropriate human judgement.

FairSay maintains human oversight over important operational decisions and reviews significant technology changes with consideration for their potential impact.

11. Continuous improvement

FairSay reviews its technology practices as the platform, regulatory environment and wider technology landscape develop.

Feedback from customers, users and partners helps inform future improvements.