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Policies & Terms: Overview

Last updated: 30 March 2026

Plain English Policies & Terms

A. Our ethical policy

We are not affiliated with any specific campaign or party. But we are passionate about progressive change and governance. Thus the following policies are in place to support this.

JustPost can only be used to:

  1. To spread content which is truthful, evidence-based, independently corroborated or reasonable opinion and discourse (thus no lies, deceptions, fake news or malicious propaganda)
  2. To promote policies and actions which are aligned with the UN Declaration of Human Rights, Internal Labour Organisation, UNHCR, UNICEF, WHO and other national, international and global humanist bodies
  3. Support policies which are broadly aligned with the UN Sustainable Development Goals
  4. Are broadly supportive of increased justice, ethics, diversity and inclusion
  5. Are not astroturfing, green washing, gaslighting, using xenophobic dog-whistles or have been captured by people, organisations or movements who wouldn't pass the ethical criteria
  6. Run actions which will not damage the reputation of JustPost/FairSay (e.g. extremist actions that other JustPost clients would strongly object to)

Breaching these policies will initially result in a temporary suspension of the campaign while we discuss it with you and oversee corrective action. A subsequent breach will result in a cancellation of use of JustPost. If the breach of the ethical and/or other terms was deliberate, deceptive, malicious and/or illegal, all unspent budget being retained by JusPost and removing access to supporter data downloads.

B. Data protection

  1. FairSay is the data processor and the action initiator is the data controller.
  2. FairSay is compliant with UK GDPR and EU GDPR and is UK ICO registered.
  3. What data is held?: The personal data that action participants provide and that you provide, including data about messages sent and the status of payments.
  4. How long is data held?: Up to 24 months from your last usage of the JustPost platform or shorter if requested
  5. Is it secure?: The web connection is secure; the servers are secure and updated with the latest security updates; the database uses robust security and data protection practices; you approved user access and roles and each user is provided with their own login; your access to online services requires 2-factor authentication; our work computers have active anti-virus measures on them; and very few people have access to the systems.
  6. Data transfers: Participating in client-run campaigns hosted by JustPost means you come under the organisers' privacy policy and your data is theirs to 'control' based on your preferences.
  7. Payment data: JustPost doesn't hold any payment data, only payment status.
  8. PCI Compliance: JustPost as SSAQ A compliant under PCI DSS v3.2
  9. Cookie use: only first-person cookies are used for public actions (unless you add a third party tool) and third party cookies are only used for main website tracking and dashboard users (not actions)
  10. Other tracking: Self-hosted (first person cookies) analytics is used for action page traffic

Communication from us

  1. Only clients will receive communication from us unless we need rapid direct contact to solve an issue relating to a sender's message, payment or data.
  2. Data sharing is only with clients. The clients who run campaigns via JustPost operate under their policies and the data is considered 'theirs' to manage, not JustPost's. JustPost only stores it on behalf of these clients.

C. Copyright

  1. The campaign content copyright belongs to and is managed by the campaign initiator (the client) and thus each are responsible for ensuring they have the correct copyright permissions.
  2. The sender content (image uploads, message) belongs to the sender and is used by JustPost and the client to provide the service the support the campaign
Clients give permission for JustPost to use images and text to:
  1. Display on the JustPost website and platform
  2. Print on the cards/letters
  3. Store on the servers
  4. Make it sharable on social media
  5. Use on and offline in JustPost case studies, press releases and other JustPost communication
  6. Allow journalists to use the content in an article about your campaign on JustPost

Detailed policies

  1. Terms of use
  2. Privacy policy
  3. Payments policy

Revision history

  • 30 March 2026: made 'plain english' summary of terms and policies clearner
  • 14 November 2025 (clarified refunds and refund fees in the Payment Policy)
  • 28 July 2025 (moved some details to documentation)
  • 26 June 2024 (Ethical Policy added)
  • 26 Feb 2024: created to reflect the JustPost B2B offering