How JustPost works, the standards we follow and the principles we work by in plain English.
For full details, please see our full policies and terms at the bottom this page.
A principled participation platform
JustPost is a principled participation platform operated by FairSay Ltd.
We help organisations create campaigns that allow people to participate in public discussions and advocacy by sending messages such as postcards, letters and other communications.
We believe public participation works best when it is based on:
JustPost does not promote any particular political party, organisation or campaign position.
However, we do apply ethical standards to the organisations and campaigns that use the platform. This means we review organisations and campaigns to help ensure they are consistent with the purpose and values of JustPost.
Approval of an organisation or campaign does not mean that FairSay agrees with every statement, opinion or campaign message published by that organisation. It means that FairSay considers the organisation and campaign to meet the standards required to use the platform.
JustPost can only be used for campaigns that:
FairSay may refuse, pause or remove campaigns or organisations that do not meet these standards.
For most JustPost campaigns:
This means the organisation decides why and how personal data is used, while JustPost securely processes that data on their behalf.
For some FairSay-created campaigns, FairSay may act as the data controller. These campaigns have their own privacy information.
See the Privacy and Data Protection policy for details.
Depending on the campaign, JustPost may process:
JustPost does not store payment card details. Payments are processed securely by specialist payment providers. See our Payment Policy.
Personal data is normally kept for up to 24 months after the last use of the platform, unless:
When data is deleted, personal information is removed or anonymised while allowing necessary records to be maintained.
We use appropriate security measures designed to protect personal information, including:
Only authorised people and services have access to the information needed to operate JustPost.
For more information, see our Security Policy.
Personal data is only shared where needed to provide the service.
This may include:
Service providers are selected based on their ability to provide appropriate security and data protection standards.
JustPost uses services hosted in the European Union for storing and processing customer data.
Data is not transferred outside approved locations unless required by the customer or necessary to provide the service.
We only contact people when necessary to provide JustPost services.
This may include:
Campaign participants are normally contacted according to the privacy policy of the organisation running the campaign.
Organisations using JustPost are responsible for ensuring they have the rights to use the campaign content they provide.
This includes:
Participants retain ownership of content they submit, such as messages and images.
By using JustPost, participants allow their content to be used where necessary to provide the service, including:
Any additional use, such as case studies or promotional activities, will be handled in accordance with the relevant agreements and permissions.
This details and related terms in the Terms of Service.
FairSay Ltd, the owner and operator of JustPost, is committed to operating ethically and responsibly.
We do not tolerate:
We work with suppliers and partners that share our commitment to responsible business practices.
Our main suppliers provide services such as:
We consider ethical standards when selecting and managing important suppliers and will investigate credible concerns.
For more information, see our Modern Slavery Statement.
This summary should be read alongside our full policies, statements and commitments:
Together, these documents explain how JustPost operates, how we protect information and the standards expected of organisations using the platform.
A tailored Data Protection Addendum (DPAd) can be agreed and beyond. It will be subject to the compliance fee pricing tier depending on how much of a tailored compliance process is required.
FairSay welcomes customer DPAgs and will review reasonable amendments. Our standard compliance documents provide equivalent information and controls where customer agreements require confirmation of processing arrangements.
Tailored compliance processes are subject to the compliance fee pricing tier depending on how much of a tailored compliance process is required.